Returns & Exchanges
At Woods, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items. If a piece doesn't fit your space perfectly, we are here to help you find a better match or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Package Your Item
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included.
Schedule a Pickup
For large furniture pieces, we will coordinate a professional courier collection; for smaller decor, simply drop off your package at any authorized shipping point using our prepaid label.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing